[Bug 647278] Re: Poorly handled upgrade of libc6

[Adam Conrad]

These days, this is solved relatively silently via debconf, without
asking users to do anything, unless they have xcreensaver installed but
no debconf.

** Changed in: eglibc (Ubuntu)
       Status: New => Fix Released

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Title:
  Poorly handled upgrade of libc6

Status in “eglibc” package in Ubuntu:
  Fix Released

Bug description:
  A distribution upgrade of Mythbuntu 10.04 to 10.10 results in the
  following message which is decidedly not user friendly.  It shows up
  during installation of the 10.10 packages:

  "xscreensaver and xlockmore must be restarted before upgrading

  One or more running instances of xscreensaver or xlockmore have been
  detected on this system.  Because of incompatible library changes, the
  upgrade ofthe GNU libc library will leave you unable to authenticate
  to these programs.  You should arrange for these programs to be
  restarted or stopped before continuing this upgrade, to avoid locking
  your users out of their current sessions."

  
  How in the world are non-technical users possibly supposed to know what to do?  They won't have a clue how to stop those processes.  Even if they think to search "xscreensaver stop ubuntu," none of the search results are of any use.  In fact, the only way I could figure out how to stop it was to find the process ID and then kill it.  Novice users are not likely to know how to find process id's.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: libc6 2.11.1-0ubuntu7.2
  ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-23-generic i686
  Architecture: i386
  Date: Fri Sep 24 22:43:31 2010
  InstallationMedia: Mythbuntu 9.10 "Karmic Koala" - Release i386 (20091027)
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: eglibc

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