[Bug 1161387] [NEW] When update-manager fails, no way to cancel/recover

[Alan Pope ㋛]

Public bug reported:

During todays update of the kernel, update manager just stopped. I have
no way to cancel the update because cancel is greyed out, and there's no
close button. See screenshot..

It's now 13:19 and it's been wedged for some time:-

2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
2013-03-28 10:39:01 install linux-image-3.8.0-15-generic:amd64 <none> 3.8.0-15.25
2013-03-28 10:39:01 status half-installed linux-image-3.8.0-15-generic:amd64 3.8.0-15.25
alan at wopr:

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: update-manager 1:0.185
ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
Uname: Linux 3.8.0-14-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu4
Aptdaemon:
 
Architecture: amd64
Date: Thu Mar 28 13:03:41 2013
EcryptfsInUse: Yes
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'1364466859'
 b'com.ubuntu.update-manager' b'window-height' b'506'
 b'com.ubuntu.update-manager' b'window-width' b'784'
InstallationDate: Installed on 2012-01-02 (450 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120102)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring third-party-packages

** Attachment added: "Screenshot from 2013-03-28 13:18:26.png"
   https://bugs.launchpad.net/bugs/1161387/+attachment/3603435/+files/Screenshot%20from%202013-03-28%2013%3A18%3A26.png

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https://bugs.launchpad.net/bugs/1161387

Title:
  When update-manager fails, no way to cancel/recover

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  During todays update of the kernel, update manager just stopped. I
  have no way to cancel the update because cancel is greyed out, and
  there's no close button. See screenshot..

  It's now 13:19 and it's been wedged for some time:-

  2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
  2013-03-28 10:39:01 status unpacked libunity-protocol-private0:amd64 6.91.8daily13.03.28ubuntu.unity.experimental.certified-0ubuntu1
  2013-03-28 10:39:01 install linux-image-3.8.0-15-generic:amd64 <none> 3.8.0-15.25
  2013-03-28 10:39:01 status half-installed linux-image-3.8.0-15-generic:amd64 3.8.0-15.25
  alan at wopr:

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: update-manager 1:0.185
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
  Uname: Linux 3.8.0-14-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu4
  Aptdaemon:
   
  Architecture: amd64
  Date: Thu Mar 28 13:03:41 2013
  EcryptfsInUse: Yes
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1364466859'
   b'com.ubuntu.update-manager' b'window-height' b'506'
   b'com.ubuntu.update-manager' b'window-width' b'784'
  InstallationDate: Installed on 2012-01-02 (450 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120102)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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