[Bug 272087] Re: 64 bit Ubuntu cd on 32 bit system: more helpful error message

Bryan Quigley gQuigs at gMail.com
Mon Sep 16 15:39:28 UTC 2013


@JohnWashington

It was specifically mentioned in the discussion about going to "64 bit
recommended" that we need a better error message.   This is also for
people who get an Ubuntu CD mailed to them.  And even then, burning a CD
is not nearly as technical as knowing what a kernel is...

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https://bugs.launchpad.net/bugs/272087

Title:
  64 bit Ubuntu cd on 32 bit system: more helpful error message

Status in “gfxboot” package in Ubuntu:
  Triaged

Bug description:
  When you boot the 64 bit ubuntu desktop cd on a 32 bit system, you get
  the following error message after you try to boot:

  This kernel requires an x86-64 CPU, but only detected an i686 CPU.
  Unable to boot - please use a kernel appropriate for your CPU.

  Most people won't be able to make sense of this at all if they
  accidentally downloaded the wrong cd. There should be an
  understandable message telling you to download the 32 bit version of
  ubuntu.

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