[Bug 1274704] Re: apport does not upload apt-clone_system_state.tar.gz (permission denied)

[Launchpad Bug Tracker]

This bug was fixed in the package update-manager - 1:0.156.14.13

---------------
update-manager (1:0.156.14.13) precise-proposed; urgency=medium

  * debian/source_update-manager.py: use root_command_output so that we can
    collect apt-clone_system_state.tar.gz. (LP: #1274704)
 -- Brian Murray <brian at ubuntu.com>   Fri, 11 Apr 2014 14:42:25 -0700

** Changed in: update-manager (Ubuntu Precise)
       Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1274704

Title:
  apport does not upload apt-clone_system_state.tar.gz (permission
  denied)

Status in “update-manager” package in Ubuntu:
  Invalid
Status in “update-manager” source package in Precise:
  Fix Released

Bug description:
  [Test Case]
  1) In a terminal on a uvt virtual machine run update-manager -d
  2) Choose no when presented with a warning about about your graphics not being supported
  3) Confirm that /var/log/dist-upgrade/apt-clone_system_state.tar.gz exists
  4) Run ubuntu-bug ubuntu-release-upgrader-core
  5) Expand the apport dialog and confirm that VarLogDistUpgradeAptclone is not included

  After installing the update-manager package from -proposed repeat step
  4.

  VarLogDistUpgradeAptclone... should now be included in the bug report
  although the apport dialog will say that it is binary data.

  Original Report
  ---------------
  When reporting a bug via 'ubuntu-bug ubuntu-release-upgrader-core', apport does not upload the file /var/log/dist-upgrade/apt-clone_system_state.tar.gz due to a permission error.

  To reproduce:
  1) Install 12.04.3 with updates
  2) Try to upgrade to 14.04 via 'update-manager -d' (this fails - see bug 1274672)
  3) Run 'ubuntu-bug ubuntu-release-upgrader-core'

  Expected result:
  Apport uploads apt-clone_system_state.tar.gz to launchpad along with apt.log and main.log

  Actual results
  Apport uploads apt.log and main.log to launchpad, but does not upload apt-clone_system_state.tar.gz. The corresponding bug report says there is a permission error for that file (see bug 1274672 for an example)

  Permissions on /var/log/dist-upgrade are:
  ubuntu at ubuntu-VirtualBox:~$ ll /var/log/dist-upgrade/
  total 556
  drwxr-xr-x  2 root root   4096 Jan 30 14:13 ./
  drwxr-xr-x 15 root root   4096 Jan 30 15:59 ../
  -rw-------  1 root root 417219 Jan 30 14:13 apt-clone_system_state.tar.gz
  -rw-r--r--  1 root root 126781 Jan 30 14:14 apt.log
  -rw-r--r--  1 root root   1007 Jan 30 14:13 lspci.txt
  -rw-r--r--  1 root root  11331 Jan 30 14:14 main.log
  -rw-r--r--  1 root root      0 Jan 30 14:12 term.log

  ProblemType: BugDistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.11
  ProcVersionSignature: Ubuntu 3.8.0-35.50~precise1-generic 3.8.13.13
  Uname: Linux 3.8.0-35-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  Date: Thu Jan 30 16:00:41 2014
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1391108049
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bashSourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2014-01-30 (0 days ago)
  VarLogDistupgradeAptclonesystemstate.tar.gz: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
  VarLogDistupgradeTermlog:

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