[Bug 1607817] Re: grub-install: error: cannot find EFI directory: package shim-signed 1.18~16.04.1+0.8-0ubuntu2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Luis Jimenez]

Hello Steve,

Thanks for your reply. Yes, my system does support UEFI. I'll send you the
'mount' info as soon as possible tomorrow, I'm out for today.

Thanks and regards,
Luis

On Tue, Aug 2, 2016 at 9:09 PM, Steve Langasek <steve.langasek at canonical.com
> wrote:

> Upon closer examination, your report shows that the system *does*
> support UEFI: 'efibootmgr' returns a complete list of UEFI boot entries.
> But grub-install reports that it can't find the EFI directory, even
> though it had just used the same code to install grub-efi-amd64-signed
> moments before:
>
> Setting up grub-efi-amd64 (2.02~beta2-36ubuntu3.1) ...
> Installing new version of config file
> /etc/kernel/postinst.d/zz-update-grub ...
> Installing new version of config file /etc/kernel/postrm.d/zz-update-grub
> ...
> Generating grub configuration file ...
> [...]
> Found Windows Boot Manager on /dev/sda1@/efi/Microsoft/Boot/bootmgfw.efi
> Adding boot menu entry for EFI firmware configuration
> done
> Setting up grub-efi-amd64-signed (1.66.1+2.02~beta2-36ubuntu3.1) ...
> [...]
> Setting up shim-signed (1.18~16.04.1+0.8-0ubuntu2) ...
> Installing for x86_64-efi platform.
> grub-install: error: cannot find EFI directory.
> dpkg: error processing package shim-signed (--configure):
>  subprocess installed post-installation script returned error exit status 1
>
> Can you show the output of 'mount' on this system, and a directory
> listing of /boot/efi?
>
> ** Summary changed:
>
> - package shim-signed 1.18~16.04.1+0.8-0ubuntu2 failed to install/upgrade:
> subprocess installed post-installation script returned error exit status 1
> + grub-install: error: cannot find EFI directory: package shim-signed
> 1.18~16.04.1+0.8-0ubuntu2 failed to install/upgrade: subprocess installed
> post-installation script returned error exit status 1
>
> ** Summary changed:
>
> - grub-install: error: cannot find EFI directory: package shim-signed
> 1.18~16.04.1+0.8-0ubuntu2 failed to install/upgrade: subprocess installed
> post-installation script returned error exit status 1
> + (14.04->16.04 upgrade) grub-install: error: cannot find EFI directory:
> package shim-signed 1.18~16.04.1+0.8-0ubuntu2 failed to install/upgrade:
> subprocess installed post-installation script returned error exit status 1
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1607817
>
> Title:
>   (14.04->16.04 upgrade) grub-install: error: cannot find EFI directory:
>   package shim-signed 1.18~16.04.1+0.8-0ubuntu2 failed to
>   install/upgrade: subprocess installed post-installation script
>   returned error exit status 1
>
> Status in shim-signed package in Ubuntu:
>   Incomplete
>
> Bug description:
>   didn't go through update to 16
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 16.04
>   Package: shim-signed 1.18~16.04.1+0.8-0ubuntu2
>   ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
>   Uname: Linux 4.4.0-31-generic x86_64
>   NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
>   ApportVersion: 2.20.1-0ubuntu2.1
>   Architecture: amd64
>   BootEFIContents:
>    fw
>    fwupx64.efi
>   Date: Fri Jul 29 16:35:55 2016
>   DuplicateSignature:
>    package:shim-signed:1.18~16.04.1+0.8-0ubuntu2
>    Installing for x86_64-efi platform.
>    grub-install: error: cannot find EFI directory.
>    dpkg: error processing package shim-signed (--configure):
>     subprocess installed post-installation script returned error exit
> status 1
>   ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
>   InstallationDate: Installed on 2015-12-11 (230 days ago)
>   InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
>   RelatedPackageVersions:
>    dpkg 1.18.4ubuntu1.1
>    apt  1.2.12~ubuntu16.04.1
>   SourcePackage: shim-signed
>   Title: package shim-signed 1.18~16.04.1+0.8-0ubuntu2 failed to
> install/upgrade: subprocess installed post-installation script returned
> error exit status 1
>   UpgradeStatus: Upgraded to xenial on 2016-07-29 (0 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/shim-signed/+bug/1607817/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to shim-signed in Ubuntu.
https://bugs.launchpad.net/bugs/1607817

Title:
  (14.04->16.04 upgrade) grub-install: error: cannot find EFI directory:
  package shim-signed 1.18~16.04.1+0.8-0ubuntu2 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 1

Status in shim-signed package in Ubuntu:
  Incomplete

Bug description:
  didn't go through update to 16

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: shim-signed 1.18~16.04.1+0.8-0ubuntu2
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  BootEFIContents:
   fw
   fwupx64.efi
  Date: Fri Jul 29 16:35:55 2016
  DuplicateSignature:
   package:shim-signed:1.18~16.04.1+0.8-0ubuntu2
   Installing for x86_64-efi platform.
   grub-install: error: cannot find EFI directory.
   dpkg: error processing package shim-signed (--configure):
    subprocess installed post-installation script returned error exit status 1
  ErrorMessage: subprocess installed post-installation script returned error exit status 1
  InstallationDate: Installed on 2015-12-11 (230 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: shim-signed
  Title: package shim-signed 1.18~16.04.1+0.8-0ubuntu2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
  UpgradeStatus: Upgraded to xenial on 2016-07-29 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/shim-signed/+bug/1607817/+subscriptions