[Bug 1553471] [NEW] ubuntu update error

Michael Beavitt mbeavitt at gmail.com
Sat Mar 5 09:40:54 UTC 2016 

Public bug reported:

Running ubuntu side-by-side chrome OS on a chromebook. tried to update
from precise to trusty and got this error multiple times.

Got this error log:
..ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/general-hooks/ubuntu.py", line 137, in add_info
    stderr=subprocess.STDOUT) == 0:
  File "/usr/lib/python2.7/subprocess.py", line 493, in call
    return Popen(*popenargs, **kwargs).wait()
  File "/usr/lib/python2.7/subprocess.py", line 679, in __init__
    errread, errwrite)
  File "/usr/lib/python2.7/subprocess.py", line 1249, in _execute_child
    raise child_exception
OSError: [Errno 2] No such file or directory
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
    if '~cloud' in packaging.get_version(package) and \
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
    raise ValueError('package does not exist')
ValueError: package does not exist




ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager (not installed)
Uname: Linux 3.8.11 armv7l
ApportVersion: 2.0.1-0ubuntu17.13
Architecture: armhf
Date: Sat Mar  5 09:15:07 2016
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2016-03-05 (0 days ago)
VarLogDistupgradeLspcitxt:

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug armhf dist-upgrade precise

** Description changed:

  Running ubuntu side-by-side chrome OS on a chromebook. tried to update
  from precise to trusty and got this error multiple times.
+ 
+ Got this error log:
+ ..ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
+ Traceback (most recent call last):
+   File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
+     symb['add_info'](self, ui)
+   File "/usr/share/apport/general-hooks/ubuntu.py", line 137, in add_info
+     stderr=subprocess.STDOUT) == 0:
+   File "/usr/lib/python2.7/subprocess.py", line 493, in call
+     return Popen(*popenargs, **kwargs).wait()
+   File "/usr/lib/python2.7/subprocess.py", line 679, in __init__
+     errread, errwrite)
+   File "/usr/lib/python2.7/subprocess.py", line 1249, in _execute_child
+     raise child_exception
+ OSError: [Errno 2] No such file or directory
+ ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
+ Traceback (most recent call last):
+   File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
+     symb['add_info'](self, ui)
+   File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
+     if '~cloud' in packaging.get_version(package) and \
+   File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
+     raise ValueError('package does not exist')
+ ValueError: package does not exist
+ 
+ 
+ 
+ 
+ 
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager (not installed)
  Uname: Linux 3.8.11 armv7l
  ApportVersion: 2.0.1-0ubuntu17.13
  Architecture: armhf
  Date: Sat Mar  5 09:15:07 2016
  MarkForUpload: True
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  SHELL=/bin/bash
  SourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2016-03-05 (0 days ago)
  VarLogDistupgradeLspcitxt:

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/1553471

Title:
  ubuntu update error

Status in update-manager package in Ubuntu:
  New

Bug description:
  Running ubuntu side-by-side chrome OS on a chromebook. tried to update
  from precise to trusty and got this error multiple times.

  Got this error log:
  ..ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/general-hooks/ubuntu.py", line 137, in add_info
      stderr=subprocess.STDOUT) == 0:
    File "/usr/lib/python2.7/subprocess.py", line 493, in call
      return Popen(*popenargs, **kwargs).wait()
    File "/usr/lib/python2.7/subprocess.py", line 679, in __init__
      errread, errwrite)
    File "/usr/lib/python2.7/subprocess.py", line 1249, in _execute_child
      raise child_exception
  OSError: [Errno 2] No such file or directory
  ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
      if '~cloud' in packaging.get_version(package) and \
    File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
      raise ValueError('package does not exist')
  ValueError: package does not exist






  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager (not installed)
  Uname: Linux 3.8.11 armv7l
  ApportVersion: 2.0.1-0ubuntu17.13
  Architecture: armhf
  Date: Sat Mar  5 09:15:07 2016
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   SHELL=/bin/bash
  SourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2016-03-05 (0 days ago)
  VarLogDistupgradeLspcitxt:

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