[Bug 1553471] Re: ubuntu update error

[Brian Murray]

This is actually a crash from apport.


** Package changed: update-manager (Ubuntu) => apport (Ubuntu)

** Summary changed:

- ubuntu update error
+ cloud archive hook crashes

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https://bugs.launchpad.net/bugs/1553471

Title:
  cloud archive hook crashes

Status in apport package in Ubuntu:
  New

Bug description:
  Running ubuntu side-by-side chrome OS on a chromebook. tried to update
  from precise to trusty and got this error multiple times.

  Got this error log:
  ..ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/general-hooks/ubuntu.py", line 137, in add_info
      stderr=subprocess.STDOUT) == 0:
    File "/usr/lib/python2.7/subprocess.py", line 493, in call
      return Popen(*popenargs, **kwargs).wait()
    File "/usr/lib/python2.7/subprocess.py", line 679, in __init__
      errread, errwrite)
    File "/usr/lib/python2.7/subprocess.py", line 1249, in _execute_child
      raise child_exception
  OSError: [Errno 2] No such file or directory
  ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
      if '~cloud' in packaging.get_version(package) and \
    File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
      raise ValueError('package does not exist')
  ValueError: package does not exist






  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager (not installed)
  Uname: Linux 3.8.11 armv7l
  ApportVersion: 2.0.1-0ubuntu17.13
  Architecture: armhf
  Date: Sat Mar  5 09:15:07 2016
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   SHELL=/bin/bash
  SourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2016-03-05 (0 days ago)
  VarLogDistupgradeLspcitxt:

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