[Bug 1748448] [NEW] ubuntu 16.04.3 works, @ update with firefox58+ other packages screen freezes

henry hlchua83 at yahoo.com
Fri Feb 9 14:20:39 UTC 2018


Public bug reported:

ubuntu 16.04.3 distribution works, i have updates up to 2017 and all works fine.
but this years 2018 package updates with the firefox58 after installing all packages
the os still works. but when you reboot. the screen freezes, with 2 lines on the top
part of the screen. the computer still works, with the screen frozen. you can login, 
use the ctrl-alt-t to get a terminal. and you can type shutdown or reboot. 
   i tried ctrl-alt-t and typed "service lightdm stop" and use alt-f1 to use a terminal.
i can't do much with out a gui, so just shutdown again.
   oh i am using a lenovo x60 laptop t2500 cpu i915 chipset 80801 southbridge.

   i do not know how to reset the display, please enlighten me on the commands needed.
   thanks...

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.23
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic i686
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: i386
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Fri Feb  9 22:05:46 2018
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug dist-upgrade i386 xenial

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https://bugs.launchpad.net/bugs/1748448

Title:
  ubuntu 16.04.3 works, @ update with firefox58+ other packages screen
  freezes

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  ubuntu 16.04.3 distribution works, i have updates up to 2017 and all works fine.
  but this years 2018 package updates with the firefox58 after installing all packages
  the os still works. but when you reboot. the screen freezes, with 2 lines on the top
  part of the screen. the computer still works, with the screen frozen. you can login, 
  use the ctrl-alt-t to get a terminal. and you can type shutdown or reboot. 
     i tried ctrl-alt-t and typed "service lightdm stop" and use alt-f1 to use a terminal.
  i can't do much with out a gui, so just shutdown again.
     oh i am using a lenovo x60 laptop t2500 cpu i915 chipset 80801 southbridge.

     i do not know how to reset the display, please enlighten me on the commands needed.
     thanks...

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.23
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-32-generic i686
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: i386
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Fri Feb  9 22:05:46 2018
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)

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