[Bug 1719797] Re: Firmware update seemingly not working

Mario Limonciello superm1 at ubuntu.com
Fri Sep 14 17:45:35 UTC 2018


** Also affects: fwupd (Ubuntu)
   Importance: Undecided
       Status: New

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Title:
  Firmware update seemingly not working

Status in GNOME Software:
  New
Status in fwupd package in Ubuntu:
  New
Status in gnome-software package in Ubuntu:
  Triaged
Status in gnome-software package in Fedora:
  Unknown

Bug description:
  Ubuntu 17.10

  On a dell latitude 5580, the firmware update seems to not work while
  it actually does.

  1. Gnome software reports there is a new firmware update.
  2. I click "update now"
  3. The update disappears for a few seconds, then reappears.
  4. When I reboot my laptop, the laptop goes into firmware update modus, updates the firmware, and starts Ubuntu.

  What I expect:

  After clicking "update now", Gnome software tells me my computer has
  to restart the update. Either the update is listed and greyed out with
  a "reboot required" message, or the update is not visible.

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