[Bug 1719797] Re: Firmware update seemingly not working

[Mario Limonciello]

** Also affects: gnome-software (Ubuntu Bionic)
   Importance: Undecided
       Status: New

** Also affects: fwupd (Ubuntu Bionic)
   Importance: Undecided
       Status: New

** Changed in: fwupd (Ubuntu Bionic)
       Status: New => In Progress

** Changed in: gnome-software (Ubuntu Bionic)
     Assignee: (unassigned) => Robert Ancell (robert-ancell)

** Changed in: fwupd (Ubuntu Bionic)
     Assignee: (unassigned) => Mario Limonciello (superm1)

** Changed in: gnome-software (Ubuntu)
     Assignee: (unassigned) => Robert Ancell (robert-ancell)

** Changed in: fwupd (Ubuntu)
     Assignee: (unassigned) => Mario Limonciello (superm1)

** No longer affects: gnome-software

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https://bugs.launchpad.net/bugs/1719797

Title:
  Firmware update seemingly not working

Status in fwupd package in Ubuntu:
  Triaged
Status in gnome-software package in Ubuntu:
  Triaged
Status in fwupd source package in Bionic:
  In Progress
Status in gnome-software source package in Bionic:
  New
Status in gnome-software package in Fedora:
  Unknown

Bug description:
  Ubuntu 17.10

  On a dell latitude 5580, the firmware update seems to not work while
  it actually does.

  1. Gnome software reports there is a new firmware update.
  2. I click "update now"
  3. The update disappears for a few seconds, then reappears.
  4. When I reboot my laptop, the laptop goes into firmware update modus, updates the firmware, and starts Ubuntu.

  What I expect:

  After clicking "update now", Gnome software tells me my computer has
  to restart the update. Either the update is listed and greyed out with
  a "reboot required" message, or the update is not visible.

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