[Bug 1794209] [NEW] package python3-pil:amd64 5.1.0-1 failed to install/upgrade: installed python3-pil:amd64 package post-installation script subprocess returned error exit status 1

[Jennifer Farmer]

Public bug reported:

Upgrading from 16.04 to 18.04

The message "could not install...-pil" appeared halfway through (see
attached screenshot.

When the upgrade was almost complete I received another message "could
not install upgrades, the upgrade has aborted. Your system could be in
an unstable state. A recovery will run now (dpkg-configure-a)." (your
program would not let me upload more than one screenshot)

When the upgrade was complete a third message "upgrade complete. The
upgrade has completed but there were errors during the upgrade process"
(see attached screenshot)

The reason I upgraded was because the last update kernel I downloaded
4.4.0-135 would not let me reboot properly.

Please tell me how to fix this. Thanks.

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: python3-pil:amd64 5.1.0-1
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
Date: Sun Sep 23 21:53:45 2018
ErrorMessage: installed python3-pil:amd64 package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2015-12-15 (1014 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
Python3Details: /usr/bin/python3.6, Python 3.6.6, python3-minimal, 3.6.5-3ubuntu1
PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
RelatedPackageVersions:
 dpkg 1.19.0.5ubuntu2
 apt  1.6.3ubuntu0.1
SourcePackage: pillow
Title: package python3-pil:amd64 5.1.0-1 failed to install/upgrade: installed python3-pil:amd64 package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to bionic on 2018-09-24 (0 days ago)

** Affects: pillow (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package bionic python3-pil

** Attachment added: "Could not intall upgrades.png"
   https://bugs.launchpad.net/bugs/1794209/+attachment/5192633/+files/Could%20not%20intall%20upgrades.png

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https://bugs.launchpad.net/bugs/1794209

Title:
  package python3-pil:amd64 5.1.0-1 failed to install/upgrade: installed
  python3-pil:amd64 package post-installation script subprocess returned
  error exit status 1

Status in pillow package in Ubuntu:
  New

Bug description:
  Upgrading from 16.04 to 18.04

  The message "could not install...-pil" appeared halfway through (see
  attached screenshot.

  When the upgrade was almost complete I received another message "could
  not install upgrades, the upgrade has aborted. Your system could be in
  an unstable state. A recovery will run now (dpkg-configure-a)." (your
  program would not let me upload more than one screenshot)

  When the upgrade was complete a third message "upgrade complete. The
  upgrade has completed but there were errors during the upgrade
  process" (see attached screenshot)

  The reason I upgraded was because the last update kernel I downloaded
  4.4.0-135 would not let me reboot properly.

  Please tell me how to fix this. Thanks.

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: python3-pil:amd64 5.1.0-1
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Uname: Linux 4.15.0-34-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  Date: Sun Sep 23 21:53:45 2018
  ErrorMessage: installed python3-pil:amd64 package post-installation script subprocess returned error exit status 1
  InstallationDate: Installed on 2015-12-15 (1014 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  Python3Details: /usr/bin/python3.6, Python 3.6.6, python3-minimal, 3.6.5-3ubuntu1
  PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
  RelatedPackageVersions:
   dpkg 1.19.0.5ubuntu2
   apt  1.6.3ubuntu0.1
  SourcePackage: pillow
  Title: package python3-pil:amd64 5.1.0-1 failed to install/upgrade: installed python3-pil:amd64 package post-installation script subprocess returned error exit status 1
  UpgradeStatus: Upgraded to bionic on 2018-09-24 (0 days ago)

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