[Bug 1851220] [NEW] installation crashed

[Paul P.]

Public bug reported:

My computer is running on win 10, and I'm trying to install Eoan on it. After a bit of trouble, the installation worked quite well, except that it crash when it asked to restart the computer.
When I started my computer, there wasn't windows anymore on it, but it couldn't find Eoan.

Tried to reinstall Eoan on the disk, changing the partition location so
that it could boot, but it crashed once again and sent a ticket.

I'm kind of a newbie, so, sorry...

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubiquity 19.10.21
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CasperVersion: 1.427
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov  4 11:07:11 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan third-party-packages ubiquity-19.10.21 ubuntu

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https://bugs.launchpad.net/bugs/1851220

Title:
  installation crashed

Status in ubiquity package in Ubuntu:
  New

Bug description:
  My computer is running on win 10, and I'm trying to install Eoan on it. After a bit of trouble, the installation worked quite well, except that it crash when it asked to restart the computer.
  When I started my computer, there wasn't windows anymore on it, but it couldn't find Eoan.

  Tried to reinstall Eoan on the disk, changing the partition location
  so that it could boot, but it crashed once again and sent a ticket.

  I'm kind of a newbie, so, sorry...

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubiquity 19.10.21
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.427
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Nov  4 11:07:11 2019
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed only-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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