[Bug 1851220] Re: installation crashed

Ubuntu Foundations Team Bug Bot 1851220 at bugs.launchpad.net
Mon Nov 4 12:38:56 UTC 2019


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is a problem with your installation media (CD/DVD).
You can verify the integrity of the Ubuntu ISO files you downloaded by
following the instructions at
https://help.ubuntu.com/community/HowToMD5SUM.  You might also retry
your installation with new media.  In the event that is is not in fact
an error with your installation media please set the bug's status back
to New.  Thanks and good luck!

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

** Tags added: ident-mismatch

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https://bugs.launchpad.net/bugs/1851220

Title:
  installation crashed

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  My computer is running on win 10, and I'm trying to install Eoan on it. After a bit of trouble, the installation worked quite well, except that it crash when it asked to restart the computer.
  When I started my computer, there wasn't windows anymore on it, but it couldn't find Eoan.

  Tried to reinstall Eoan on the disk, changing the partition location
  so that it could boot, but it crashed once again and sent a ticket.

  I'm kind of a newbie, so, sorry...

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubiquity 19.10.21
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.427
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Nov  4 11:07:11 2019
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed only-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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