[Bug 1870603] Re: Dell PC shows boot logo twice whenever Ubuntu boots up.

Daniel van Vugt daniel.van.vugt at canonical.com
Tue Apr 7 10:41:45 UTC 2020


*** This bug is a duplicate of bug 1836858 ***
    https://bugs.launchpad.net/bugs/1836858

Grub never displays any logo. So this is really a plymouth bug. But I
thought it was fixed already (bug 1861470). You really shouldn't be
seeing any purple screen in 20.04.

Please run this command to send us more information about the machine:

  apport-collect 1870603

** Package changed: grub2 (Ubuntu) => plymouth (Ubuntu)

** Changed in: plymouth (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to grub2 in Ubuntu.
https://bugs.launchpad.net/bugs/1870603

Title:
  Dell PC shows boot logo twice whenever Ubuntu boots up.

Status in plymouth package in Ubuntu:
  Incomplete

Bug description:
  The Dell logo is tied to the BIOS/UEFI. It should only appear when the
  system is powering on. However, whenever I turn my PC on, the Dell
  logo appears, and then a purple screen appears, but then the machine
  returns to the Dell Logo before actually booting up.

  This is a problem and it only happens on UEFI, regardless of whether
  secure boot is enabled, disabled, PTT is enabled or disabled.

  The boot logo needs to only appear once, yet it does it twice whenever
  I boot up ubuntu 18.04, 19.10, and even the latest version of 20.04.

  Please address this issue.

  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: grub2 (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
  Uname: Linux 5.4.0-21-generic x86_64
  ApportVersion: 2.20.11-0ubuntu21
  Architecture: amd64
  Date: Fri Apr  3 15:05:00 2020
  InstallationDate: Installed on 2020-04-03 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: grub2
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1870603/+subscriptions



More information about the foundations-bugs mailing list