[Bug 1907050] Re: cannot install hplip

Chris Guiver 1907050 at bugs.launchpad.net
Mon Dec 7 07:33:36 UTC 2020


Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Unfortunately, we cannot work on this bug because your description
didn't include enough information. You may find it helpful to read "How
to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

Bug reporting is about finding & fixing problems thus preventing future
users from hitting the same bug.

You've listed the problem package as `ubiquity`, ie. an install issue,
but your description refers to "cannot install hplip" on a system
installed three days prior?  Is this a install issue (as per package
filed against), or a issue needing support relating to hplip?

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709


** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1907050

Title:
  cannot install hplip

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  cannot install hplip

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73
  Uname: Linux 5.4.0-56-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.13
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Dec  7 12:54:28 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2020-12-03 (3 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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