[Bug 1878889] [NEW] System crash after changing cursor size

Sebastian Hasch 1878889 at bugs.launchpad.net
Fri May 15 09:50:01 UTC 2020


Public bug reported:

So in a nutshell I was browsing through the settings app and found the
Cursor Size under the universal access tab. I was curious so i changed
it from default to the largest option available and my whole system
froze. After waiting for some time, the screen turned black and I had to
force a restart by holding the power button. I could restart but after
logging in the whole system crashed again (I suspect while loading the
cursor but I dont know). I had to delete the partitions on which I
installed Ubuntu and reinstall it from USB. Aftewards everything went
back to normal. Hope you can work this out :). --Sebastian

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri May 15 11:39:44 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2020-05-15 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal ubiquity-20.04.15

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https://bugs.launchpad.net/bugs/1878889

Title:
  System crash after changing cursor size

Status in ubiquity package in Ubuntu:
  New

Bug description:
  So in a nutshell I was browsing through the settings app and found the
  Cursor Size under the universal access tab. I was curious so i changed
  it from default to the largest option available and my whole system
  froze. After waiting for some time, the screen turned black and I had
  to force a restart by holding the power button. I could restart but
  after logging in the whole system crashed again (I suspect while
  loading the cursor but I dont know). I had to delete the partitions on
  which I installed Ubuntu and reinstall it from USB. Aftewards
  everything went back to normal. Hope you can work this out :).
  --Sebastian

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 15 11:39:44 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2020-05-15 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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