[Bug 1878889] Re: System crash after changing cursor size

Ubuntu Foundations Team Bug Bot 1878889 at bugs.launchpad.net
Fri May 15 12:28:16 UTC 2020


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is a problem with your installation media (CD/DVD).
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following the instructions at
https://help.ubuntu.com/community/HowToMD5SUM.  You might also retry
your installation with new media.  In the event that is is not in fact
an error with your installation media please set the bug's status back
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** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

** Tags added: ident-mismatch

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https://bugs.launchpad.net/bugs/1878889

Title:
  System crash after changing cursor size

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  So in a nutshell I was browsing through the settings app and found the
  Cursor Size under the universal access tab. I was curious so i changed
  it from default to the largest option available and my whole system
  froze. After waiting for some time, the screen turned black and I had
  to force a restart by holding the power button. I could restart but
  after logging in the whole system crashed again (I suspect while
  loading the cursor but I dont know). I had to delete the partitions on
  which I installed Ubuntu and reinstall it from USB. Aftewards
  everything went back to normal. Hope you can work this out :).
  --Sebastian

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 15 11:39:44 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2020-05-15 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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