[Bug 1990798] Re: do-release-upgrade fails if ESM enabled

[Lucas Albuquerque Medeiros de Moura]

Hi kennybobs,

I don't think the 401 are related to missing packages. It seems that your issue is related to
the esm-apps APT source file being present, but not together with its associated preference file.

However, as is, we cannot reproduce this issue and we would need the
logs renanrodrigo mentioned to better investigate why this happened in
the first place

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Title:
  do-release-upgrade fails if ESM enabled

Status in ubuntu-advantage-tools package in Ubuntu:
  Incomplete
Status in ubuntu-release-upgrader package in Ubuntu:
  Incomplete

Bug description:
  Trying to run a do-release-upgrade from Focal to Jammy fails if ESM is
  enabled:

  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/a/ansible/ansible_2.10.7+merged+base+2.10.8+dfsg-1ubuntu0.1~esm1_all.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/o/openexr/libopenexr25_2.5.7-1ubuntu0.1~esm1_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/p/python2.7/python2.7-dev_2.7.18-13ubuntu1.1+esm2_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/p/python2.7/python2.7_2.7.18-13ubuntu1.1+esm2_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/p/python2.7/libpython2.7-dev_2.7.18-13ubuntu1.1+esm2_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/p/python2.7/libpython2.7_2.7.18-13ubuntu1.1+esm2_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/p/python2.7/libpython2.7-stdlib_2.7.18-13ubuntu1.1+esm2_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/p/python2.7/python2.7-minimal_2.7.18-13ubuntu1.1+esm2_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443] 
  Failed to fetch 
  https://esm.ubuntu.com/apps/ubuntu/pool/main/p/python2.7/libpython2.7-minimal_2.7.18-13ubuntu1.1+esm2_amd64.deb 
  401 Unauthorized [IP: 185.125.190.23 443]

  SERVICE          ENTITLED  STATUS    DESCRIPTION
  esm-infra        yes       enabled   Expanded Security Maintenance for Infrastructure
  fips             yes       disabled  NIST-certified core packages
  fips-updates     yes       disabled  NIST-certified core packages with priority security updates
  livepatch        yes       enabled   Canonical Livepatch service
  usg              yes       disabled  Security compliance and audit tools

  Unfortunately running `pro disable esm-infra` does, apparently,
  nothing and so the workaround is to comment out the relevant lines in
  the Apt sources. Then this has to be reversed when the upgrade is
  complete. This shouldn't be necessary.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.39
  ProcVersionSignature: Ubuntu 5.4.0-128.144-generic 5.4.210
  Uname: Linux 5.4.0-128-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.24
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: MATE
  Date: Mon Sep 26 03:27:47 2022
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to focal on 2022-09-26 (0 days ago)
  mtime.conffile..etc.apport.crashdb.conf: 2019-08-06T11:56:22.315382

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