[Bug 2002414] [NEW] Gnome does not open (appear)

Yosha872 2002414 at bugs.launchpad.net
Tue Jan 10 15:11:26 UTC 2023


Public bug reported:

Since latest update, on 2023-01-09 my laptop can not reach Gnome, stuck
on the text boot screen after GRUB. Kernel: 5.19.0-28 (previous
installed was 5.19.0-26). No useful error message displayed.

When doing ALT+CTRL+F2 I can log as user and see (top) that the computer is not hang.
When doing CTRL+ALT+TAB, the graphical Ubuntu shutown screen does appear, then the computer does reboot.

When booting with 5.19.0-26 I can the same issue, but with more debug
lines on the text boot screen. No useful error message displayed.

OS: ubuntu 22.10.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: plymouth 22.02.122-1ubuntu3
ProcVersionSignature: Ubuntu 5.19.0-28.29-generic 5.19.17
Uname: Linux 5.19.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Jan 10 16:03:39 2023
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
InstallationDate: Installed on 2022-05-03 (251 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
 Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros QCA9377 Bluetooth
 Bus 001 Device 002: ID 25a7:fa23 Areson Technology Corp 2.4G Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575G
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-28-generic root=UUID=98c8e2f8-38e3-44ff-a926-d1bd59527ca5 ro quiet splash vt.handoff=7
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-28-generic root=UUID=98c8e2f8-38e3-44ff-a926-d1bd59527ca5 ro quiet splash vt.handoff=7
SourcePackage: plymouth
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2017
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.32
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.32
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.30
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.32:bd10/24/2017:br0.0:efr2.30:svnAcer:pnAspireE5-575G:pvrV1.32:rvnAcer:rnIronman_SK:rvrV1.32:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-575G_115F_1.32:
dmi.product.family: KBL
dmi.product.name: Aspire E5-575G
dmi.product.sku: Aspire E5-575G_115F_1.32
dmi.product.version: V1.32
dmi.sys.vendor: Acer

** Affects: plymouth (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug kinetic

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https://bugs.launchpad.net/bugs/2002414

Title:
  Gnome does not open (appear)

Status in plymouth package in Ubuntu:
  New

Bug description:
  Since latest update, on 2023-01-09 my laptop can not reach Gnome,
  stuck on the text boot screen after GRUB. Kernel: 5.19.0-28 (previous
  installed was 5.19.0-26). No useful error message displayed.

  When doing ALT+CTRL+F2 I can log as user and see (top) that the computer is not hang.
  When doing CTRL+ALT+TAB, the graphical Ubuntu shutown screen does appear, then the computer does reboot.

  When booting with 5.19.0-26 I can the same issue, but with more debug
  lines on the text boot screen. No useful error message displayed.

  OS: ubuntu 22.10.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: plymouth 22.02.122-1ubuntu3
  ProcVersionSignature: Ubuntu 5.19.0-28.29-generic 5.19.17
  Uname: Linux 5.19.0-28-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: pass
  Date: Tue Jan 10 16:03:39 2023
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  InstallationDate: Installed on 2022-05-03 (251 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
   Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros QCA9377 Bluetooth
   Bus 001 Device 002: ID 25a7:fa23 Areson Technology Corp 2.4G Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire E5-575G
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-28-generic root=UUID=98c8e2f8-38e3-44ff-a926-d1bd59527ca5 ro quiet splash vt.handoff=7
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-28-generic root=UUID=98c8e2f8-38e3-44ff-a926-d1bd59527ca5 ro quiet splash vt.handoff=7
  SourcePackage: plymouth
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2017
  dmi.bios.release: 0.0
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.32
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Ironman_SK
  dmi.board.vendor: Acer
  dmi.board.version: V1.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.ec.firmware.release: 2.30
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.32:bd10/24/2017:br0.0:efr2.30:svnAcer:pnAspireE5-575G:pvrV1.32:rvnAcer:rnIronman_SK:rvrV1.32:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-575G_115F_1.32:
  dmi.product.family: KBL
  dmi.product.name: Aspire E5-575G
  dmi.product.sku: Aspire E5-575G_115F_1.32
  dmi.product.version: V1.32
  dmi.sys.vendor: Acer

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