[Bug 2064882] Re: web camera doesn't work after update

[Chris Guiver]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future
users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

You've filed this bug against the upgrade process of 18.04 that upgraded
you to 20.04 that was run 360 days ago?  (Ubuntu-release-upgrader
upgrades your release, last run 360 days ago, and won't be run again
until you upgrade to 22.04, but you mention this as a regular cycle?)  I
suggest support, as I'm unsure what your issue is.

It maybe helpful to convert this question into a question (ie. geared at
support), at least until its worked out what your issue, but its
unlikely the tool you ran 360 days ago & hasn't run again since. Maybe
kernel, kernel module instead is your issue.

-- 
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https://bugs.launchpad.net/bugs/2064882

Title:
  web camera doesn't work after update

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  After every update web camera stops working (Cheese reports "No device
  found"). Then after some of the following updates it is fixed. Then
  after next update it is not working again. This cycle was repeated
  many times. The same cycle happens with login procedure that doesn't
  go smoothly.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.41
  ProcVersionSignature: Ubuntu 5.4.0-177.197-generic 5.4.268
  Uname: Linux 5.4.0-177-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun May  5 16:43:20 2024
  InstallationDate: Installed on 2018-09-05 (2069 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to focal on 2023-05-11 (360 days ago)
  VarLogDistupgradeTermlog:

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