[Bug 2084342] [NEW] Trying to upgade from 20.04 to 22.04 but getting an un clear error

verajm@gmail.com 2084342 at bugs.launchpad.net
Sat Oct 12 14:48:17 UTC 2024


Public bug reported:

as said, I'm trying to upgrade but I'm constantly getting this error


An unresolvable problem occurred while calculating the upgrade. 

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'. 


Restoring original system state

Aborting
Reading package lists... Done    
Building dependency tree          
Reading state information... Done


I've tried removing some software no longer needed, also disabling all PPAs but no luck

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.41
ProcVersionSignature: Ubuntu 5.15.0-122.132~20.04.1-generic 5.15.163
Uname: Linux 5.15.0-122-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
Date: Sat Oct 12 16:43:36 2024
InstallationDate: Installed on 2020-08-06 (1527 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to focal on 2024-10-12 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade focal

** Attachment removed: "CurrentDmesg.txt.txt"
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** Attachment removed: "ProcCpuinfoMinimal.txt"
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** Attachment removed: "VarLogDistupgradeAptclonesystemstate.tar.gz"
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** Attachment removed: "VarLogDistupgradeAptlog.txt"
   https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2084342/+attachment/5827593/+files/VarLogDistupgradeAptlog.txt

** Attachment removed: "VarLogDistupgradeLspcitxt.txt"
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** Attachment removed: "VarLogDistupgradeMainlog.txt"
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-- 
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https://bugs.launchpad.net/bugs/2084342

Title:
  Trying to upgade from 20.04 to 22.04 but getting an un clear error

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  as said, I'm trying to upgrade but I'm constantly getting this error

  
  An unresolvable problem occurred while calculating the upgrade. 

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'. 

  
  Restoring original system state

  Aborting
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done

  
  I've tried removing some software no longer needed, also disabling all PPAs but no luck

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.41
  ProcVersionSignature: Ubuntu 5.15.0-122.132~20.04.1-generic 5.15.163
  Uname: Linux 5.15.0-122-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  Date: Sat Oct 12 16:43:36 2024
  InstallationDate: Installed on 2020-08-06 (1527 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to focal on 2024-10-12 (0 days ago)

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