[Bug 2107325] [NEW] Update from 22.04 on 24.04 was aborted

[Oleg Belyanin]

Public bug reported:

The upgrade from Ubuntu 22.04.5 LTS to 24.04 was aborted with an error:
"""
An unsolvable problem occurred during the calculation of updates.

 This was probably caused by the fact that:
* Unofficial software packages are not supported by Ubuntu
Please use the 'ppa-purge' command from the ppa-purge package
to remove the software from the Launchpad PPA and
try updating again.

If none of this works, please report the error using the command 'ubuntu-bug ubuntu-release-updater-core' in the terminal. If you want to figure it out on your own, the log files in '/var/log/dist-upgrade' contain details about the upgrade. Especially, pay attention to 'main.log' and 'apt.log'
"""

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.8.0-57.59~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-57-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 14 13:11:35 2025
InstallationDate: Installed on 2021-12-06 (1224 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-04-14 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages

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https://bugs.launchpad.net/bugs/2107325

Title:
  Update from 22.04 on 24.04 was aborted

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  The upgrade from Ubuntu 22.04.5 LTS to 24.04 was aborted with an error:
  """
  An unsolvable problem occurred during the calculation of updates.

   This was probably caused by the fact that:
  * Unofficial software packages are not supported by Ubuntu
  Please use the 'ppa-purge' command from the ppa-purge package
  to remove the software from the Launchpad PPA and
  try updating again.

  If none of this works, please report the error using the command 'ubuntu-bug ubuntu-release-updater-core' in the terminal. If you want to figure it out on your own, the log files in '/var/log/dist-upgrade' contain details about the upgrade. Especially, pay attention to 'main.log' and 'apt.log'
  """

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.8.0-57.59~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-57-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Apr 14 13:11:35 2025
  InstallationDate: Installed on 2021-12-06 (1224 days ago)
  InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=ru_RU.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-04-14 (0 days ago)
  VarLogDistupgradeTermlog:

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