[Bug 2083554] Re: error: snap "subiquity" is not installed
Antoine Lassagne
2083554 at bugs.launchpad.net
Wed Apr 30 12:41:57 UTC 2025
I confirm that the desktop ARM64 dailies downloaded from
https://cdimage.ubuntu.com/noble/daily-live/current/ have the issue.
I ran it on a VM with
```
sudo qemu-system-aarch64 -machine virt -cpu cortex-a57 -smp 6 -m 4096 -bios /usr/share/AAVMF/AAVMF_CODE.ms.fd -netdev user,id=net0,hostfwd=tcp::8022-:22 -device virtio-net-pci,netdev=net0 -drive if=virtio,file="noble-desktop-arm64.iso",format=raw -device virtio-gpu-pci -device virtio-keyboard -device virtio-mouse -serial mon:stdio -nographic
```
And, after the boot, my console is spammed with
```
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
error: snap "subiquity" is not installed
```
--
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https://bugs.launchpad.net/bugs/2083554
Title:
error: snap "subiquity" is not installed
Status in livecd-rootfs package in Ubuntu:
Fix Released
Status in livecd-rootfs source package in Noble:
New
Bug description:
[ Impact ]
* On arm64 Desktop install ISOs, the message `error: snap "subiquity"
is not installed` can be observed repeatedly.
[ Test Plan ]
* Testing something like this prior to merge to the archive is difficult. We can demonstrate that builds in a PPA succeed, but that fails to provide full confirmation that the resulting ISO is healthy.
* ???
[ Where problems could occur ]
* As usual, the risk is never zero
* We are deleting files not in use by the desktop install ISO. If this was done incorrectly, we could harm the install.
Original bug report follows.
---
On arm64, using the Oracular daily build "20241001", the message
`error: snap "subiquity" is not installed` can be observed repeatedly.
...
Oct 02 16:03:19 ubuntu systemd[1]: Started serial-getty at ttyAMA0.service - Subiquity, the installer for Ubuntu Server ttyAMA0.
Oct 02 16:03:19 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Main process exited, code=exited, status=1/FAILURE
Oct 02 16:03:19 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Failed with result 'exit-code'.
Oct 02 16:03:19 ubuntu systemd[1]: run-credentials-serial\x2dgetty\x40ttyAMA0.service.mount: Deactivated successfully.
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Scheduled restart job, restart counter is at 3155.
Oct 02 16:03:20 ubuntu systemd[1]: Started serial-getty at ttyAMA0.service - Subiquity, the installer for Ubuntu Server ttyAMA0.
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Main process exited, code=exited, status=1/FAILURE
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Failed with result 'exit-code'.
Oct 02 16:03:20 ubuntu systemd[1]: run-credentials-serial\x2dgetty\x40ttyAMA0.service.mount: Deactivated successfully.
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Scheduled restart job, restart counter is at 3156.
...
If `serial-getty at ttyAMA0.service` is masked, the situation improves.
References to the subiquity snap should be removed from chroot overlay files for Ubuntu Desktop.
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