[Bug 2104109] Re: [SRU] Can't update Dell Dock RMM firmware

[Launchpad Bug Tracker]

This bug was fixed in the package fwupd - 2.0.7-1

---------------
fwupd (2.0.7-1) unstable; urgency=medium

  * New upstream version (2.0.7)
    - Fixes crash from too many open files (LP: #2093824)
    - Fixes Dell RMM update issue (LP: #2104109)
  * Drop backported patches from upstream

 -- Mario Limonciello <superm1 at gmail.com>  Tue, 25 Mar 2025 11:35:34
-0500

** Changed in: fwupd (Ubuntu Plucky)
       Status: In Progress => Fix Released

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https://bugs.launchpad.net/bugs/2104109

Title:
  [SRU] Can't update Dell Dock RMM firmware

Status in OEM Priority Project:
  New
Status in fwupd package in Ubuntu:
  Fix Released
Status in fwupd source package in Noble:
  Triaged
Status in fwupd source package in Oracular:
  Triaged
Status in fwupd source package in Plucky:
  Fix Released

Bug description:
  [ Impact ]

   * On Dell Dock, flashing the Dell provided DFU firmware cab file

   * Try to get the device information by $ fwupdmgr get-devices

   * The Dell RMM firmware will show "failed after 10 retries: failed to
  SetReport: transfer timed out"

  [ Test Plan ]

   * On Dell machine which supports TBT

   * Connect to Dell dock that utilizes dell-kestrel plugin to update
  the Dock firmware

   * run command "sudo fwupdmgr install <DFU firmware>.cab --allow-
  reinstall"

   * if the test cab is missing signature, below message will pop-up
     firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf
     ONLY if you are a firmware developer

   * run command "fwupdmgr get-devices" can get correct firmware version

  [ Where problems could occur ]

   * The SRU requires the version bump to 1.9.29 by leveraging the exception document
     https://wiki.ubuntu.com/firmware-updates

  [ Additional information ]

   * The upstream fix for the issue,
  https://github.com/fwupd/fwupd/pull/8471

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