[Bug 2131958] Re: Installer doesn't seem to recogneize hybrid HDD + SSD harddrive - installs on itself

Erwin Goodman 2131958 at bugs.launchpad.net
Fri Nov 28 11:17:53 UTC 2025


** Description changed:

  See this Reddit thread for reference:
  https://www.reddit.com/r/linuxmint/comments/1oyhl0o/critical_install_error_what_do/
  
  ...and this thread on the Linux Mint forum:
  https://forums.linuxmint.com/viewtopic.php?p=2708861#p2708861
  
  linux mint GitHub bug report I created before this: https://github.com/inuxmint/cinnamon/issues/13203
  (I thought the GitHub for Linux Mint was the right place to post it. Apparently it wasn't as the Ubiquity installer has this separate hub)
  
  The most noteworthy pieces of information have been added here:
  https://forums.linuxmint.com/viewtopic.php?t=457750
  
  I was told to report this here.
  
- I tried to install Linux Mint on an old laptop.
- 
- This pc was released when SSDs started to become mainstream. It was sold
- with a "hybrid" hard drive that has a 500GB HDD and a 32GB SSD section.
+ I tried to install Linux Mint on an old laptop. It was released when
+ SSDs started to become mainstream. It was sold with a weird "hybrid"
+ hard drive that has a 500GB HDD and a 32GB SSD section.
  
  Model:______________Dell Inspiron 14 7437
  BIOS/UEFI:__________Dell A12
  CPU:________________Intel i7-4510U, 2 cores @ 2.0 to 3.1 GHz
  RAM:________________2×4 GiB DDR3-1600 Hynix HMT851S6AMR6R-PB
  GPU:________________Intel HD Graphics 4400
  Display:____________14" 1920×1080
  Hard Drive 0:_______ATA ST500LT032-1E914 (scsi)
  Hard Drive 1:_______ATA LITEONIT LMS-32L (scsi)
  X.Org:______________21.1.11
  
- The laptop had Windows 10 installed before I tried to put the new
- install on it. I used the newest 1.1.07 version of Ventoy  to put the
- newest Mint .iso on an 16 GB Kingston Data Traveler 2.0 USB stick as
- boot medium.
+ The laptop had Win10 installed before I tried to put the new install on
+ it. I used the newest 1.1.07 version of Ventoy to put the newest Mint
+ .iso on an 16GB Kingston Data Traveler 2.0 USB stick as boot medium.
  
- The install program seemingly didn't correctly detect any part of the
- harddrive(s).
+ The install program seemingly didn't correctly automatically detect any
+ part of the internal harddrive(s).
  
  When I ran the install, it had somehow seemingly erased both sides of
- the internal harddrive and therefore automatically selected the USB
- stick as the harddrive instead, but didn't tell me that in the install
- program.
+ the internal harddrive and/or failed to detect them and/or therefore
+ automatically selected the USB stick as the harddrive for the
+ installation instead, but didn't notify and/or warn me of that that in
+ the install program.
  
- The install program should probably tell people what the boot install
- software wants to install on on the default option (= no custom
- partition selected).
+ The install program should tell people on which storage medium the boot
+ install software wants to install the software on, especially on the
+ default option (= no custom partition selected).
  
  It then proceeded to try to install Linux Mint on the very same stick
- the install software was stored upon. Or at least what I think what
- happened. At least it gave me the error message you can see as the first
- picture in the Reddit thread.
+ the install software was stored upon. The program then displayed the
+ error message you can see as the first picture in the Reddit thread.
  
  After that, nothing worked. The pc wouldn't boot into the Linux Mint OS
  and I couldn't boot from the stick again. The stick was seemingly broken
- or wiped as it wouldn't show as a hard drive anymore on my parallely
- used Win11 test/control laptop.
+ or wiped as it wouldn't show as a hard drive anymore in the hard drive
+ overview on my parallely used Win11 test/control laptop. It was
+ detectable with the Windows device manager though.
  
  After downloading another .iso of linux mint and Ventoy on my
- test/control laptop, I found out that the stick was indeed not broken at
- all, but that the ISO was just erased. After reconfiguring the USB stick
- with Ventoy and the new .iso, I was able to boot linux mint from the
- stick on the old laptop again.
+ test/control laptop, I realized that the stick was indeed not broken at
+ all, but that the ISO was just erased or corrupted. After reconfiguring
+ the USB stick with Ventoy and the new .iso, I was able to boot linux
+ mint from the stick on the old laptop again.
  
  This time I selected the custom ROM partition option to see what the
  program was suggesting to install upon. This was when I realized that
  the installation program tries to install linux mint on the very same
  stick the iso is stored upon, because it can't really detect the
  harddrive.
  
  My best guess is that it's because the harddrive is such a weird piece
  of hardware, but I really don't know.
  
  I only have access to this laptop on the weekends so I can't post the
  syslog and partman files here.
  
  Harddrive 0 info: www.disctech.com/Seagate-ST500LT032-500GB-SATA-
  Harddrive 1 info: www.disctech.com/Lite-On-LMS-32L6M-717771-001-1.8-in-32GB-6gbps-MLC-mSATA-SSD

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https://bugs.launchpad.net/bugs/2131958

Title:
  Installer doesn't seem to recogneize hybrid HDD + SSD harddrive -
  installs on itself

Status in ubiquity package in Ubuntu:
  New

Bug description:
  See this Reddit thread for reference:
  https://www.reddit.com/r/linuxmint/comments/1oyhl0o/critical_install_error_what_do/

  ...and this thread on the Linux Mint forum:
  https://forums.linuxmint.com/viewtopic.php?p=2708861#p2708861

  linux mint GitHub bug report I created before this: https://github.com/inuxmint/cinnamon/issues/13203
  (I thought the GitHub for Linux Mint was the right place to post it. Apparently it wasn't as the Ubiquity installer has this separate hub)

  The most noteworthy pieces of information have been added here:
  https://forums.linuxmint.com/viewtopic.php?t=457750

  I was told to report this here.

  I tried to install Linux Mint on an old laptop. It was released when
  SSDs started to become mainstream. It was sold with a weird "hybrid"
  hard drive that has a 500GB HDD and a 32GB SSD section.

  Model:______________Dell Inspiron 14 7437
  BIOS/UEFI:__________Dell A12
  CPU:________________Intel i7-4510U, 2 cores @ 2.0 to 3.1 GHz
  RAM:________________2×4 GiB DDR3-1600 Hynix HMT851S6AMR6R-PB
  GPU:________________Intel HD Graphics 4400
  Display:____________14" 1920×1080
  Hard Drive 0:_______ATA ST500LT032-1E914 (scsi)
  Hard Drive 1:_______ATA LITEONIT LMS-32L (scsi)
  X.Org:______________21.1.11

  The laptop had Win10 installed before I tried to put the new install
  on it. I used the newest 1.1.07 version of Ventoy to put the newest
  Mint .iso on an 16GB Kingston Data Traveler 2.0 USB stick as boot
  medium.

  The install program seemingly didn't correctly automatically detect
  any part of the internal harddrive(s).

  When I ran the install, it had somehow seemingly erased both sides of
  the internal harddrive and/or failed to detect them and/or therefore
  automatically selected the USB stick as the harddrive for the
  installation instead, but didn't notify and/or warn me of that that in
  the install program.

  The install program should tell people on which storage medium the
  boot install software wants to install the software on, especially on
  the default option (= no custom partition selected).

  It then proceeded to try to install Linux Mint on the very same stick
  the install software was stored upon. The program then displayed the
  error message you can see as the first picture in the Reddit thread.

  After that, nothing worked. The pc wouldn't boot into the Linux Mint
  OS and I couldn't boot from the stick again. The stick was seemingly
  broken or wiped as it wouldn't show as a hard drive anymore in the
  hard drive overview on my parallely used Win11 test/control laptop. It
  was detectable with the Windows device manager though.

  After downloading another .iso of linux mint and Ventoy on my
  test/control laptop, I realized that the stick was indeed not broken
  at all, but that the ISO was just erased or corrupted. After
  reconfiguring the USB stick with Ventoy and the new .iso, I was able
  to boot linux mint from the stick on the old laptop again.

  This time I selected the custom ROM partition option to see what the
  program was suggesting to install upon. This was when I realized that
  the installation program tries to install linux mint on the very same
  stick the iso is stored upon, because it can't really detect the
  harddrive.

  My best guess is that it's because the harddrive is such a weird piece
  of hardware, but I really don't know.

  I only have access to this laptop on the weekends so I can't post the
  syslog and partman files here.

  Harddrive 0 info: www.disctech.com/Seagate-ST500LT032-500GB-SATA-
  Harddrive 1 info: www.disctech.com/Lite-On-LMS-32L6M-717771-001-1.8-in-32GB-6gbps-MLC-mSATA-SSD

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