[Bug 2139415] [NEW] Could not upgrade from Ubuntu 2022.04 to 2024.04

[Massimo Di Folco]

Public bug reported:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This was likely caused by:
 * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again.

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to
investigate this yourself the log files in '/var/log/dist-upgrade' will
contain details about the upgrade. Specifically, look at 'main.log' and
'apt.log'

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.8.0-90.91~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-90-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: Budgie:GNOME
Date: Fri Jan 30 13:04:43 2026
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2026-01-30 (0 days ago)
VarLogDistupgradeTermlog:
 
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2022-08-18T11:33:29.752021

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2139415

Title:
  Could not upgrade from Ubuntu 2022.04 to 2024.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.8.0-90.91~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-90-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.10
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: Budgie:GNOME
  Date: Fri Jan 30 13:04:43 2026
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2026-01-30 (0 days ago)
  VarLogDistupgradeTermlog:
   
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2022-08-18T11:33:29.752021

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2139415/+subscriptions