Testers needed for new localized support request feature

Francis J. Lacoste francis.lacoste at canonical.com
Tue Dec 12 15:06:21 GMT 2006


On Tuesday 12 December 2006 09:55, Christian Robottom Reis wrote:
> On Tue, Dec 12, 2006 at 09:54:11AM -0500, Francis J. Lacoste wrote:
> > On Tuesday 12 December 2006 08:55, Christian Robottom Reis wrote:
> > > On Mon, Dec 11, 2006 at 12:08:34PM -0500, Francis J. Lacoste wrote:
> > >
> > > > * The user will receive a warning if he posts a support request in a
> > > > language spoken by none of the support contacts.
> > >
> > > Ah, very cool. This ties into the question above.
> >
> > Also the support contacts will receive a small email notification telling
> > them that a request in an unsupported language was posted.
>
> What's a "small email notification"? Half an email is still an email! :-)
>
> > Do you think we should also add a 'Unsupported Requests' report showing
> > all the requests made in an unsuported language?
>
> Yeah. That may be a better idea than spamming the contacts about stuff
> they can't do much about..

I filed a bug about that: 
https://bugs.launchpad.net/products/launchpad-support-tracker/+bug/75487
(Add a 'Unsupported Requests' report)

-- 
Francis J. Lacoste
francis.lacoste at canonical.com
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