New Launchpad docs - tell me what you need

[Caroline Ford]

On 04/01/07, Matthew Revell <matthew.revell at canonical.com> wrote:
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> Hello,
>
> I'm writing a set of quick-start guides that will help novice users get
> to grips with Launchpad. It's part of a complete rethink of the way we
> handle Launchpad's support materials/documentation.
>
> Quick-start guides explain, step by step, exactly what a user needs to
> do to achieve a specific goal. There's very little to distract from
> telling the user what to do, such as background explanations.
>
> I'd love to hear your thoughts on:
>
> * which Launchpad tasks need a clear, easy to follow guide
> * which Launchpad concepts need better explanation
> * the format you'd find most useful - e.g. web page, screencast, etc.
>
> You can see an example quick-start guide at:
>
> https://help.launchpad.net/CreatingYourLaunchpadAccount
>
> I look forward to hearing you thoughts!

I'm not sure what screencasts are - if they are video or anything
similarly high bandwidth then no. We need to be accessible - not just
for screenreaders etc, but for those without broadband. I presume that
text is also easier to translate.

I personally would like web pages I can save and refer back to. This
means that there should be an option to have it all on one page for
easy access - the same text spread onto several pages is harder to
deal with as the links go to online docs rather than the copy on your
harddrive.

How to file a bug would be useful. How to file a support request. How
to use Rosetta.

What do people generaly use launchpad for?

Caroline