New Launchpad docs - tell me what you need
Jonathan Zeppettini
jonzep at gmail.com
Fri Jan 5 05:14:52 GMT 2007
Hi Matthew I defiantly think that official documentation for Launchpad
is a great idea, one suggestion that may be helpful to new Ubuntu
users would be an explanation of how to use the Launchpad support
ticket system for their troubleshooting needs as well as how to search
on the wiki for solutions to common problems. Links to this resource
should be displayed more prominently in the default Ubuntu
installation. As it stands the only way to find out about this is by
going to "System > Help > Online Documentation" and clicking on the
last link of the web page that it links to. IMHO mare emphasis should
be placed on Launchpad and the forums in Ubuntu.
As for documentation catering to using Launchpad for development work
a very simplified description of how to use Rosetta and Malone in the
style of the "quick start guide" would be useful... The most important
thing however is that they are highly visible to new users so they can
easily begin using the system without having to go through great pains
discovering it for themselves.
On 1/4/07, Matthew Revell <matthew.revell at canonical.com> wrote:
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> Hello,
>
> I'm writing a set of quick-start guides that will help novice users get
> to grips with Launchpad. It's part of a complete rethink of the way we
> handle Launchpad's support materials/documentation.
>
> Quick-start guides explain, step by step, exactly what a user needs to
> do to achieve a specific goal. There's very little to distract from
> telling the user what to do, such as background explanations.
>
> I'd love to hear your thoughts on:
>
> * which Launchpad tasks need a clear, easy to follow guide
> * which Launchpad concepts need better explanation
> * the format you'd find most useful - e.g. web page, screencast, etc.
>
> You can see an example quick-start guide at:
>
> https://help.launchpad.net/CreatingYourLaunchpadAccount
>
> I look forward to hearing you thoughts!
>
> - --
> Matthew Revell - talk to me about Launchpad
> IRC: matthewrevell, #launchpad on irc.freenode.net
>
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--
JZ
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