Cannot install snap apps from store

[Manik Taneja]

> On Dec 8, 2016, at 8:21 PM, Oliver Ries <oliver.ries at canonical.com> wrote:
> 
> Hi
> 
>> On Thu, Dec 8, 2016 at 6:31 PM, XiaoGuo Liu <xiaoguo.liu at canonical.com> wrote:
>> Hi,
>> 
>> I do not know how many of you have met the issue. When I try to install an app from the store, it comes me an error like:
>> 
>> liuxg at ubuntu:~$ sudo snap install tensorflow-demo --devmode --beta
>> error: cannot install "tensorflow-demo": Get https://search.apps.ubuntu.com/api/v1/snaps/details/tensorflow-demo?channel=beta: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
>> liuxg at ubuntu:~$ sudo snap install tensorflow-demo --devmode --beta
>> error: cannot install "tensorflow-demo": Get https://search.apps.ubuntu.com/api/v1/snaps/details/tensorflow-demo?channel=beta: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
This has been usually because of CDN issues afaik. The store team should able to confirm shortly.

Can you check status.snapcraft.io to see any outages around the date you experienced this?
> 
> I just did a quick test on my classic Ubuntu (AMD64) and was able to download & install the snap just fine.
>  
>> In fact, I have met this this problem a number of times, and sometimes it works fine. Also, my colleague said to me that he gets the same issue sometimes. What is the root cause for this?
> 
> it might be good to get this into a bug report with all relevant information (distribution, architecture, network setup (traceroute?) and a timestamp so server logs can be matched.
> 
> let us know the id and the team will be looking at that asap.
> 
> thx,
> Olli
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