One set of documentation needs to go

[Benjamin Kerensa]

Hi Peter,

SUMO is much more mature today but the Ubuntu Community would need to
fork SUMO and take out all the Mozilla bits since it is built for
Mozilla Products. It would also need development to add certain
features we wanted.

http://support.mozilla.org/en-US/home

SUMO is Support/Forums/KB/Documentation all in one.

On Tue, Oct 8, 2013 at 8:39 AM, Peter Matulis
<peter.matulis at canonical.com> wrote:
> On 10/08/2013 10:09 AM, Jonathan Aquilina wrote:
>> It is nice to see others just as confused about the documentation and
>> differences between the community and official docs.
>
>> I think having the official document in a blog format would allow people
>> to participate more with particular documentation as well as pose
>> answers and any corrections that one might stumble across with out
>> needing to edit any official documentation.
>
> Something similar was proposed a few UDSes back but the touted tech
> (Sumo?) was not deemed ready.  Without any doubt in my mind, this is the
> way to go.
>
> Having official documentation and community documentation living in
> isolation  squanders our resources and, like you said, creates
> confusion, and frustration I might add, within the userbase.  It also
> does not give a good impression to enterprise users.
>
> ~pmatulis
>
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-- 
Benjamin Kerensa
http://benjaminkerensa.com
"I am what I am because of who we all are" - Ubuntu