One set of documentation needs to go

Elizabeth Krumbach Joseph lyz at ubuntu.com
Wed Oct 9 16:17:42 UTC 2013


On Tue, Oct 8, 2013 at 11:57 AM, Benjamin Kerensa <bkerensa at ubuntu.com> wrote:
> Hi Peter,
>
> SUMO is much more mature today but the Ubuntu Community would need to
> fork SUMO and take out all the Mozilla bits since it is built for
> Mozilla Products. It would also need development to add certain
> features we wanted.
>
> http://support.mozilla.org/en-US/home
>
> SUMO is Support/Forums/KB/Documentation all in one.

Thanks for these links, Ben!

The last time this was discussed Ben took on an action item to put
together a trial for this to present to the team. If we want to do
this again someone will need to take ownership of this project and
move it forward so the team and Canonical IS has a tool up to
evaluate.

I think I've mentioned in the past that I'd really prefer to keep our
current resources and make improvements because transitioning to
something like SUMO is a really massive undertaking for the team that
I don't think we're prepared to do it. I'm happy to be seen proven
wrong though if someone will take this on :)

-- 
Elizabeth Krumbach Joseph || Lyz || pleia2
http://www.princessleia.com



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