Page correction

[Alberto Salvia Novella]

Kevin Godby:
> In the future, I think a better response would look something like this:
>
> Hi, Jay.
>
> Thanks for reporting this bug!
>
> Since this bug is on the wiki page, anyone can make corrections to the
> page directly. To edit the wiki page yourself, you'll first need to
> log in. At the top of the page, click the 'Login to edit' link. You
> can log in with your Ubuntu One or Launchpad email address and
> password or create a new account if you don't already have one. After
> you log in, you'll see a Personal Data Request page. Ensure that all
> of the checkboxes are checked before clicking the 'Yes, log me in'
> button. You will then be returned to the wiki page.
>
> Next, at the top of the wiki page, click the Edit link. Make any
> changes necessary to the text of the page to fix the bug. Add a short
> note in the comment box describing your changes and then click the
> 'Save Changes' button at the top of the text box.
>
> If you have any questions about this process or need further
> assistance, please feel free to contact us.
>
> If you don't have time to make the edits yourself, please let us know
> and we'll take care of it.
>
> Thanks again for reporting this bug!

I have read and been trained a lot on how to make good responses, and 
the answer I have always found is "write as short as possible, even for 
important decisions: if further information is needed, you will be asked 
for it".

European Commission:
 > The value of a document does not increase the longer
 > it gets. Shorter documents and shorter sentences tend to
 > have more impact.

Toyota:
 > Reduce your reports to a sheet of paper whenever possible, even for
 > the most significant financial decisions.

37signals:
 > They think sounding big makes them appear bigger and more
 > "professional." But it really just makes them sound ridiculous. Plus,
 > you sacrifice one of a small company's greatest assets: the ability
 > to communicate simply and directly.

Unix Philosophy:
 > - Rule of Silence: When a program has nothing surprising to say, it
 >   should say nothing.
 > - Rule of Clarity: Clarity is better than cleverness.
 > - Rule of Parsimony: Write a big program only when it is clear by
 >   demonstration that nothing else will do.

Okcham's Razor:
 > "It is pointless to do with more what can be done with fewer" sums
 > all logic.



-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 3748 bytes
Desc: S/MIME Cryptographic Signature
URL: <https://lists.ubuntu.com/archives/ubuntu-doc/attachments/20141214/ec487501/attachment.bin>