Ubuntu desktop - can't login

Alfredo De Luca alfredo.deluca at gmail.com
Fri Apr 3 09:41:06 UTC 2020


Hi all.
I fixed the issue I had for a couple of days.

*ISSUE*
After a reboot of my laptop (kernel upgrade) with Ubuntu 19.10 I couldn't
login back again. I could via SSH or the terminal console but not on the GUI
New login/users didn't have this issue at all.

*TENTATIVE TO FIX*
1. Restore the previous kernel -
2. Remove all the .profile .bash etc etc...
3. chown all my files just in case
4. Looking into all the logs file and in particular syslog

*FIX*
Given I couldn't fix this issue I cloned my user to a new one and  it
didn't have any problem. So I said ok...I can start working with the new
user but
when I  start adding the new user into groups like the original user, I had
the same issue not be able to login back on the GUI.
Then I remember that a few days back I installed Chrome remote desktop  and
it add the user into a group called *chrome-remote-desktop. * So after
removing both users, (the original and the new user) from that group
everything went as it should.

I will try to investigate why that happens but all goo so far.


Cheers and thanks to everybody


On Thu, Apr 2, 2020 at 6:37 PM Alfredo De Luca <alfredo.deluca at gmail.com>
wrote:

> So..
> I don't think is a password problem as I can either ssh  with
> username/password and on the non graphical console with the same
> credentials.
> I user GNOME 3 and I have a attach a photo of the screen login with the
> options.
> I tried all of them but nothing worked.
>
> Also the other 2 users I just created can login either GUI/ssh/console
> with no problem.
>
> Cheers
>
>
> On Thu, Apr 2, 2020 at 6:25 PM Colin Law <clanlaw at gmail.com> wrote:
>
>> On Thu, 2 Apr 2020 at 16:10, Alfredo De Luca <alfredo.deluca at gmail.com>
>> wrote:
>> >
>> > I ve already replied.
>> > From the GUI I can't login. When I put the password it seems to go in
>> then it goes back to the login screen.
>> > If i connect to the same laptop remotely with ssh I can get in ...no
>> problem.
>> > With another user from the GUI I CAN login no problem too.
>> >
>> > IN the syslog I can't really see anything... but I have attached the
>> log for you.
>>
>> You had not replied exactly what happened, it might have rejected the
>> password for example.  In fact almost certainly you are logging in and
>> then gnome is failing and logging you out again.
>>
>> Click on the settings cog next to the Signin button on the password
>> screen.  What options are there and which is selected.  Try the
>> others.  That may not be a solution but may give more information.
>>
>> I don't see the log attachment.
>>
>> Colin
>>
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>
>
> --
> *Alfredo*
>
>

-- 
*Alfredo*
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