Error updating Firefox

[Ian Bruntlett]

Hi Keith,

On Wed, 19 Nov 2025 at 20:51, Keith via ubuntu-users <
ubuntu-users at lists.ubuntu.com> wrote:

> That seems to be response from the snap-store server. Not sure what
> prompted it, though. The following might shed a little more light
>
> $ sudo snap debug state --change 763 /var/lib/snapd/state.json
>

ian at turing:~$ sudo snap debug state --change 763 /var/lib/snapd/state.json
[sudo] password for ian:
Lanes  ID     Status  Spawn               Ready               Kind
        Summary
0      17571  Error   today at 17:54 GMT  today at 17:54 GMT
 check-rerefresh      Monitoring snap "firefox" to determine whether extra
refresh steps are required
819    17550  Done    today at 17:54 GMT  today at 17:54 GMT  prerequisites
       Ensure prerequisites for "firefox" are available
819    17551  Done    today at 17:54 GMT  today at 17:54 GMT  download-snap
       Download snap "firefox" (7355) from channel "latest/stable"
819    17552  Done    today at 17:54 GMT  today at 17:54 GMT  validate-snap
       Fetch and check assertions for snap "firefox" (7355)
819    17553  Done    today at 17:54 GMT  today at 17:54 GMT  mount-snap
        Mount snap "firefox" (7355)
819    17554  Done    today at 17:54 GMT  today at 17:54 GMT  run-hook
        Run pre-refresh hook of "firefox" snap if present
819    17555  Done    today at 17:54 GMT  today at 17:54 GMT
 stop-snap-services   Stop snap "firefox" services
819    17556  Done    today at 17:54 GMT  today at 17:54 GMT
 remove-aliases       Remove aliases for snap "firefox"
819    17557  Done    today at 17:54 GMT  today at 17:54 GMT
 unlink-current-snap  Make current revision for snap "firefox" unavailable
819    17558  Done    today at 17:54 GMT  today at 17:54 GMT
 copy-snap-data       Copy snap "firefox" data
819    17559  Done    today at 17:54 GMT  today at 17:54 GMT
 setup-profiles       Setup snap "firefox" (7355) security profiles
819    17560  Done    today at 17:54 GMT  today at 17:54 GMT  link-snap
       Make snap "firefox" (7355) available to the system
819    17561  Done    today at 17:54 GMT  today at 17:54 GMT  auto-connect
        Automatically connect eligible plugs and slots of snap "firefox"
819    17562  Done    today at 17:54 GMT  today at 17:54 GMT
 set-auto-aliases     Set automatic aliases for snap "firefox"
819    17563  Done    today at 17:54 GMT  today at 17:54 GMT  setup-aliases
       Setup snap "firefox" aliases
819    17564  Done    today at 17:54 GMT  today at 17:54 GMT  run-hook
        Run post-refresh hook of "firefox" snap if present
819    17565  Done    today at 17:54 GMT  today at 17:54 GMT
 start-snap-services  Start snap "firefox" (7355) services
819    17566  Done    today at 17:54 GMT  today at 17:54 GMT  clear-snap
        Remove data for snap "firefox" (7177)
819    17567  Done    today at 17:54 GMT  today at 17:54 GMT  discard-snap
        Remove snap "firefox" (7177) from the system
819    17568  Done    today at 17:54 GMT  today at 17:54 GMT  cleanup
       Clean up "firefox" (7355) install
819    17569  Done    today at 17:54 GMT  today at 17:54 GMT  run-hook
        Run configure hook of "firefox" snap if present
819    17570  Done    today at 17:54 GMT  today at 17:54 GMT  run-hook
        Run health check of "firefox" snap
---
17571 Monitoring snap "firefox" to determine whether extra refresh steps
are required
  2025-11-19T17:54:25Z ERROR too many requests
ian at turing:~$


> The last entry will be the "Monitoring snap" one. The number at the
> beginning is its task ID. Take it and plug into <ID> for this command
>
> $ sudo snap debug state --task <ID> /var/lib/snapd/state.json
>
ian at turing:~$ sudo snap debug state --task 17571  /var/lib/snapd/state.json
[sudo] password for ian:
id: 17571
kind: check-rerefresh
summary: Monitoring snap "firefox" to determine whether extra refresh steps
are required
status: Error
log: |
  2025-11-19T17:54:25Z ERROR too many requests

halt-tasks: []

Also, I am currently using Firefox 145.0.1 - is that good enough?

We have moved into uncharted snap command territory for me.... if I lose
Firefox, I lose easy access to my emails.

BW,


Ian

-- 
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://github.com/ian-bruntlett/TECH-Manuals/blob/main/tm-free-software.md
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