[ubuntu-za] Help!

[Jan Greeff]

Wayne and Quintin, many thanks for the replies, I will check on the 
questions raised and reply asap.

Jan


On 27/01/2015 18:11, Wayne Abroue wrote:
> Hi
>
> What version of office is she using? What is the extension of the 
> attachment?
> The problem will not be the email client, but rather the association 
> of the ext in the OS.
>
> Wayne A
>
> On Tue, Jan 27, 2015 at 5:51 PM, Quintin van Rooyen 
> <quintin.vanrooyen at gmail.com <mailto:quintin.vanrooyen at gmail.com>> wrote:
>
>     Hi Jan, when you say "open in html" do you mean open in the browser?
>
>     Secondly, which version of outlook is she using? Microsoft being
>     what it is, every version of Outlookhas a different way of solving
>     the same problem.
>
>     On 27 Jan 2015 5:38 PM, "Jan Greeff" <jan at verslank.net
>     <mailto:jan at verslank.net>> wrote:
>
>         A bit off-topic but perhaps somebody can assist.
>
>         A friend (an 88-year old lady) is running Windows 7 and
>         Outlook for her emails. She is comfortable with Outlook (I
>         have tried, unsuccessfully, to convert her to Ubuntu and
>         Thunderbird) but some of her emails with attachments open in html.
>
>         We have been all over and cannot find a solution. It is mainly
>         from two senders, when they send the problem mails to me they
>         open normally.
>
>         Jan
>
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