Testers needed for new localized support request feature

Christian Robottom Reis kiko at async.com.br
Tue Dec 12 13:55:40 GMT 2006


On Mon, Dec 11, 2006 at 12:08:34PM -0500, Francis J. Lacoste wrote:
> * Registered support contacts should set their 'Preferred Languages'. This 
> determines the list of languages that are considered supported by the 
> distribution or product. The preferred languages can be configured by 
> visiting the https://staging.launchpad.net/+editmylanguages page. This 
> setting is shared with the translations application (Rosetta), so if you have 
> used Rosetta before, you probably already set this. (Some Ubuntu support 
> contacts did because the following languages are considered supported: 
> English, French, German, Hindi, Nepali, Russian. )

One question: what should we do if nobody that supports a certain
product or package decides to set their preferred languages? Is there a
way to check for support requests that have been orphaned by the lack of
people able to read requests in their language?

> * The user will receive a warning if he posts a support request in a language 
> spoken by none of the support contacts. 

Ah, very cool. This ties into the question above.
-- 
Christian Robottom Reis | http://async.com.br/~kiko/ | [+55 16] 3376 0125



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