sosreport and snaps

Louis Bouchard louis.bouchard at canonical.com
Fri Feb 17 17:35:57 UTC 2017


Hello,

sosreport is a tool used to collect diagnostic information for offline analysis,
most often by support specialists[1]. Canonical uses sosreport extensively with
our UA customers.

I would like to craft a sosreport plugin that would collect valuable information
on snaps running on an system. So what would be the appropriate information that
would need to be collected ?

If you have to diagnose a bug in the snappy ecosystem, what information will you
be asking for ? If some information is sensible, it can be obfuscated at
run-time so it is not included in the produced tarball.

This plugin would be included in the sosreport package (deb, rpm, etc)

Making sosreport available as a snap is a separate effort now made easier by the
classic mode, since sosreport needs root access to collect some information.

Thanks for your help,

Kind regards,

...Louis

[1] http://sos.readthedocs.io/en/latest/
-- 
Louis Bouchard
Software engineer, Cloud & Sustaining eng.
Canonical Ltd
Ubuntu developer                       Debian Maintainer
GPG : 429D 7A3B DD05 B6F8 AF63  B9C4 8B3D 867C 823E 7A61




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